Western Ottawa Community Resource Centre / Centre de ressources communautaires d'Ottawa ouest Bringing care and community together.
Donate Now! - Your Help Makes a Difference
Printer Friendly Email a Friend

Programs & Services

Services for Seniors & Adults with Physical Disabilities

Community Support Program

Offers programs to support individuals and families in Goulbourn, Kanata, Nepean and West Carleton. Our Community Support Services assist seniors and adults with physical disabilities who are living independently in the community. Eligibility criteria will apply. These services are provided by volunteers and paid workers who have been screened (includes police records check). Volunteers are trained by staff at the WOCRC. The WOCRC tries to accommodate all requests; this depends on the availability of volunteers and workers.

For further information or to access this service, please call: 613-591-3686.

Our programs:

Information, Referral and Support

The WOCRC provides information on services avaliable to meet the needs of seniors and adults with physical disabilities. Advice and resources are avaliable to family members caring for seniors and adults with physical disabilites.

Caregiver Support

We offer caregiver support groups and support groups for caregivers of individuals experiencing dementia-related disorders.

Day Services (Adult Day Program)

A day of activity for adults experiencing dementia related disorders. Provides respite care for the main caregiver.

Foot Care Services

Qualified foot care specialisits provide clients with basic foot care services. These clinics are held in various locations within the Nepean area. Appointments must be made in advance.

Meals on Wheels

Nutritious hot and frozen meals are delivered to the home, at a reasonable cost, by friendly volunteers to senior, adults with physical disabilities, or those who are convalescing.

Service Arrangement / Coordination

  • Home Maintenance / Home Help: Matches screened workers with seniors and adults with physical disabilities requiring assistance with routine housekeeping tasks that cannot be done easily or safely. Help with general home and yard maintenance, repair services, snow removal, basic housekeeping and meal preparation may be obtained at a reduced rate.
  • Respite Care: Provides personal support to clients and their families in their care giving responsibilities. Assistance with daily living activities, meal preparation and activation are provided by qualified workds who are paid directly for their services by the client.

Social & Congragate Dining (Diners, Luncheon, and Breakfast Clubs)

Volunteers help to host a hot catered meal, social and educational gatherings for seniors and adults with physical disabilities who are feeling isolated for a reasonable fee.

Transporation Client

Volunteers drive seniors and adults with physical disabilities to scheduled medical and non-medical appointments. Clients aer asked to pay parking costs where necessary and a free to offset mileage.

  • Community on the Go: Group transportation to non-medical appointments such as banking, shopping and hair appointments.
  • Groceries: Door-to-door services enables seniors and adults with physical disabilities to shop for groceries at a reasonable cost.

Visiting Social and Safety

  • Friendly Visiting: Provides regular social contact, as well as the reassurance that help is avaliable if needed. Services may be provided by a personal home visit, by telephone, or other means. Volunteers provide this service free of charge.
  • Telephone assurance: Caring volunteers make a daily phone call to people living alone to ensure that all is well.

Services pour les francophones

Le Centre de services Guigues vous rappelle qu'il offre des services et activités pour les francophones de l'Ouest de la ville d'Ottawa.

  • Aide à domicile
  • Clinique de soins de pieds
  • Grand ménage et réparations
  • Télé-jase et Télé-bonjour
  • Transport et Accompagnement
  • Service de répit
  • Visite amicale

Brokered Worker/Independent Worker Applications

Home Help Application (.doc)                         Home Help Application (.pdf)

Home Maintenance Application (.doc)           Home Maintenance Application (.pdf)

Expansion of Services

The Community Support Team has moved towards full service integration. We have made positive changes to our service delivery. It is important to note that this may change who you talk to about your services, but it does not change the services you are receiving.

Seamless client services:

Now when you call for services you will talk to only one person, a Program and Service Coordinator. This person will coordinate all of your services. The new seamless client services model will make it easier for you to register for all the services you require instead of making multiple phone calls.

All you need to do is call 613-591-3686 and ask to speak to a Community Support Program and Service Coordinator.

 

Nepean Support Services & WOCRC merger information

Nepean Support Services (NSS) merged with WOCRC on April 1, 2009. This voluntary integration is ground breaking, as we are coming together to provide better services. Although NSS and WOCRC have separate histories, we have always shared a common objective: to assist seniors and adults with physical disabilities to live independent, active and meaningful lives. Both organizations help clients through respectful, responsive services and programs that promote health and wellbeing. We remain dedicated to these goals.

The Western Ottawa CRC is a proud member of:

  • Ottawa Communiy Support Coalition. For more information please visit: http://www.communitysupportottawa.ca.
  • Ottawa Community Support Association. For more information please visit: http://www.ocsa.on.ca

Funding provided by: Champlain LHIN, Government of Ontario and generous donors in our community.

 

Top